Shipping policy

At Perfsona, we strive to provide you with the best shopping experience, including fast and reliable shipping. Below are the details of our shipping policy:

1. Order Processing Time

Orders are typically processed and shipped within 1-3 business days after payment confirmation. Please note that processing times may vary depending on the volume of orders or holidays.

2. Shipping Times

• Domestic Orders (within [country]):

  • Standard Shipping: [5-7 business days]

  • Expedited Shipping: [2-3 business days]

• International Orders:

  • Standard Shipping: [7-14 business days], depending on the destination country.

  • Expedited Shipping: [3-5 business days], depending on the destination country.

Please note that delivery times may vary due to customs processing and shipping carrier delays, especially for international orders.

3. Shipping Fees

Shipping fees depend on your location and the size/weight of the items in your order. The total shipping cost will be calculated at checkout before you confirm your order.

• Free shipping is available for orders over [insert amount] for domestic orders.

• For international orders, shipping fees will be calculated based on your delivery address.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number along with a link to track your package. You can check the status of your delivery anytime on the carrier’s website.

5. Shipping Restrictions

We currently ship to most countries worldwide. However, there may be certain restrictions based on specific locations. If we are unable to ship to your country, we will notify you before processing your order.

6. Address Accuracy

Please ensure that the shipping address you provide is accurate. Perfsona is not responsible for lost or delayed packages due to incorrect or incomplete address details. If you notice an error in your shipping address after placing your order, please contact us as soon as possible at mondelusfarah@gmail.com.

7. Lost or Damaged Packages

Perfsona is not responsible for lost or damaged packages during shipping. However, if your package is lost or damaged, please contact the shipping carrier directly with your tracking number. If you encounter any issues, feel free to reach out to our customer service, and we will assist you with the claim process.

8. Customs and Import Duties (for International Orders)

Please be aware that international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office to understand any potential fees before placing an order.